如何写好2017年度工作总结
<div align="left" style="text-indent:2em;">一篇好的年终总结报告会是职场人士手中有利的竞争筹码,甚至是升职加薪的“助推器”。</div><div align="left" style="text-indent:2em;">转眼之间又到年底,每年临近年底都是许多企业在进行年度总结的阶段,而工作总结则是每一位管理者必须面对的课题。</div>
<div align="left" style="text-indent:2em;">如何写好一篇年度总结也是许多管理者比较头痛的问题。一些人觉得总结要么太过“格式化”,要么写成“流水账”,自己不满意上级看了也不舒服。一篇好的年终总结报告会是职场人士手中有利的竞争筹码,甚至是升职加薪的“助推器”。</div>
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<div align="left" style="text-indent:2em;">一、年度总结的基本结构</div>
<div align="left" style="text-indent:2em;">年度总结的基本结构一般由标题、前言、主体、结尾四个部分构成。</div>
<div align="left" style="text-indent:2em;">1、标题</div>
<div align="left" style="text-indent:2em;">标题可由正标题和副标题组成,也可仅一个正标题。可将总结中的主要内容性质做标题,也可把核心内容提炼成一句积极向上的语言,甚至是鼓动性口号来做标题,如果由正副两个标题组成,则主标题可“喊口号”,副标题描述“内容”。</div>
<div align="left" style="text-indent:2em;">2、前言</div>
<div align="left" style="text-indent:2em;">撰写前言的主要目的是让“读者”从简明扼要的描述中了解工作总结的基本框架结构或核心观点。前言的方法多种多样,有的描述变化情况及主要成绩;有的介绍基本情况;有的描述核心观点、目的、方法等。</div>
<div align="left" style="text-indent:2em;">3、主体</div>
<div align="left" style="text-indent:2em;">主体是工作总结的核心部分,也是工作总结中重点描述的内容。年度工作总结中一般先汇报全年所做的重要工作、事件、体会、经验、教训、成绩、不足等进行重点描述,总结出一些具有规律性的内容。</div>
<div align="left" style="text-indent:2em;">4、结尾</div>
<div align="left" style="text-indent:2em;">一般对整体做一个总结性概况,并提出今后努力的方向,并对存在的问题表明自己的态度和决心。一般结尾常见的形式有四种:条目式、三段式、分项式和漫议式。</div>
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<div align="left" style="text-indent:2em;">二、写好年度总结的基本要点</div>
<div align="left" style="text-indent:2em;">年度工作总结应本着实事求是的态度,尽量避谈一些形式化的东西。一篇完美的工作总结必须是因人而异,他有总结者自己的“影子”。</div>
<div align="left" style="text-indent:2em;">1、统揽全局,先写大纲</div>
<div align="left" style="text-indent:2em;">根据对年度“整体”性的思考,然后罗列出工作总结的“大纲”,最后在“大纲”下面回顾具体的事实。</div>
<div align="left" style="text-indent:2em;">2、实事求是,简单明了</div>
<div align="left" style="text-indent:2em;">写工作总结时应本着实事求是的态度,尽量用简洁的语言说明基本情况,避谈一些与工作无关的“大话”“套话”或“官话”,那些形式化的东西。</div>
<div align="left" style="text-indent:2em;">3、数据说话,图表分析</div>
<div align="left" style="text-indent:2em;">在工作总结中,能用数据描述的内容尽量用数据描述,如今年销售额为××万元,比去年增长×%,其中核心产品增长率为×%等,尽量多用表格、图表等一些工具来比较分析,这样一些重点内容会一目了然的表现出来。</div>
<div align="left" style="text-indent:2em;">4、肯定成绩,反思创新</div>
<div align="left" style="text-indent:2em;">在工作总结中,对一些取得的成绩应予以肯定,但对一些不足应予以反思,并提出未来改正或创新的基本思路。</div>
<div align="left" style="text-indent:2em;">5、重视细节,突出重点</div>
<div align="left" style="text-indent:2em;">写工作总结时,要处理好一些“细节”问题,特别是那些在“艰难”条件下所取得的成绩或某些感人的“细节”,同时对“重点”内容应着重强调,以引起上级的关注。</div>
<div align="left" style="text-indent:2em;">6、回顾过去,面向未来</div>
<div align="left" style="text-indent:2em;">工作总结的重点是“回顾过去”,对即将过去一年来的工作得失进行回顾总结,但同时必须“面向未来”,对未来的工作展开有中肯的建议及建设性的指导意义。</div>
<div align="left" style="text-indent:2em;">7、保持风格,切忌模仿</div>
<div align="left" style="text-indent:2em;">有许多管理者在写年度工作总结中老是“模仿”别人,甚至进行“抄袭”,而没有形成自己的“独立风格”,其实一篇完美的工作总结必须是因人而异,他有总结者自己的“影子”。</div>
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<div align="left" style="text-indent:2em;">三、年度工作总结中应包含的具体内容</div>
<div align="left" style="text-indent:2em;">一篇完整的年度总结应侧重于对工作的主客观条件,并对一些不足进行具体描述,对一些好的经验要推广。切忌搞一些不切实际的口号或对计划的实施没有明确的时间要求。</div>
<div align="left" style="text-indent:2em;">一篇完整的年度总结应包含四个方面的内容,基本概述、成绩和不足、经验与教训、改进措施和计划。</div>
<div align="left" style="text-indent:2em;">1、基本概述</div>
<div align="left" style="text-indent:2em;">一般侧重于对工作的主客观条件,一些有利的因素或不利的因素以及工作中的环境和基础等进行分析。</div>
<div align="left" style="text-indent:2em;">**** Hidden Message *****</div><p></p> <p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">总结既要条理清晰,又要逻辑有序。</span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">分为五部分:</span><strong style="max-width: 100%; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">结果回顾、过程回顾、亮点及经验、工作不足及改进措施、个人能力优劣势盘点及下一步提升计划。</span></strong></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;"> </span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">一、</span><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">结果回顾</span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;"> </span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;"><span style="max-width: 100%; box-sizing: border-box !important;">针对年初制定的具体考核任务(即</span>KPI<span style="max-width: 100%; box-sizing: border-box !important;">指标),你完成了多少,完成情况怎样,用数据结果与目标值做对比。用一个表格,把你这一年干的所有事情的结果、事实、数据展示在你总结报告上。</span></span></p><table width="568" style="margin-bottom: 10px; width: 670px; max-width: 100%; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><tbody style="max-width: 100%; box-sizing: border-box !important;"><tr style="max-width: 100%; box-sizing: border-box !important;"><td width="189" valign="top" style="padding: 0px 7px; word-break: break-all; border-color: windowtext; max-width: 100%; box-sizing: border-box !important;"><p style="max-width: 100%; clear: both; min-height: 1em; text-align: center; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">指标</span></p></td><td width="189" valign="top" style="padding: 0px 7px; word-break: break-all; border-left-style: none; border-top-color: windowtext; border-right-color: windowtext; border-bottom-color: windowtext; max-width: 100%; box-sizing: border-box !important;"><p style="max-width: 100%; clear: both; min-height: 1em; text-align: center; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">目标</span></p></td><td width="189" valign="top" style="padding: 0px 7px; word-break: break-all; border-left-style: none; border-top-color: windowtext; border-right-color: windowtext; border-bottom-color: windowtext; max-width: 100%; box-sizing: border-box !important;"><p style="max-width: 100%; clear: both; min-height: 1em; text-align: center; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">实际完成</span></p></td></tr><tr style="max-width: 100%; box-sizing: border-box !important;"><td width="189" valign="top" style="padding: 0px 7px; word-break: break-all; border-top-style: none; border-right-color: windowtext; border-bottom-color: windowtext; border-left-color: windowtext; max-width: 100%; box-sizing: border-box !important;"><p style="max-width: 100%; clear: both; min-height: 1em; text-align: center; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">考核指标</span></p></td><td width="189" valign="top" style="padding: 0px 7px; word-break: break-all; border-top-style: none; border-left-style: none; border-right-color: windowtext; border-bottom-color: windowtext; max-width: 100%; box-sizing: border-box !important;"><p style="max-width: 100%; clear: both; min-height: 1em; text-align: center; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">做到什么程度</span></p></td><td width="189" valign="top" style="padding: 0px 7px; word-break: break-all; border-top-style: none; border-left-style: none; border-right-color: windowtext; border-bottom-color: windowtext; max-width: 100%; box-sizing: border-box !important;"><p style="max-width: 100%; clear: both; min-height: 1em; text-align: center; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">完成到什么程度</span></p></td></tr></tbody></table><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;"> </span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">再根据表格逐项做分析,就是一个很漂亮的结果回顾。</span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;"> </span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;"><span style="max-width: 100%; box-sizing: border-box !important;">制定指标和目标,可以运用</span>SMART<span style="max-width: 100%; box-sizing: border-box !important;">原则:</span></span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">S:<span style="max-width: 100%; box-sizing: border-box !important;">具体。指标要具体、不笼统。</span></span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">M:<span style="max-width: 100%; box-sizing: border-box !important;">可衡量。指标可量化,不模糊。</span></span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">A<span style="max-width: 100%; box-sizing: border-box !important;">:可达成。指标可实现,不过高。</span></span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">R<span style="max-width: 100%; box-sizing: border-box !important;">:相关性。要实现,与岗位有关联。</span></span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">T:<span style="max-width: 100%; box-sizing: border-box !important;">有限制。不逾期。</span></span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;"> </span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">二、</span><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">过程回顾</span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;"> </span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">做事有目标,就有结果,回顾你为达成目标,所做的动作,用表格呈现。</span></p><table width="568" style="margin-bottom: 10px; width: 670px; max-width: 100%; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><tbody style="max-width: 100%; box-sizing: border-box !important;"><tr style="max-width: 100%; box-sizing: border-box !important;"><td width="189" valign="top" style="padding: 0px 7px; word-break: break-all; border-color: windowtext; max-width: 100%; box-sizing: border-box !important;"><p style="max-width: 100%; clear: both; min-height: 1em; text-align: center; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">动作</span></p></td><td width="189" valign="top" style="padding: 0px 7px; word-break: break-all; border-left-style: none; border-top-color: windowtext; border-right-color: windowtext; border-bottom-color: windowtext; max-width: 100%; box-sizing: border-box !important;"><p style="max-width: 100%; clear: both; min-height: 1em; text-align: center; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">目标</span></p></td><td width="189" valign="top" style="padding: 0px 7px; word-break: break-all; border-left-style: none; border-top-color: windowtext; border-right-color: windowtext; border-bottom-color: windowtext; max-width: 100%; box-sizing: border-box !important;"><p style="max-width: 100%; clear: both; min-height: 1em; text-align: center; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">实际完成</span></p></td></tr><tr style="max-width: 100%; box-sizing: border-box !important;"><td width="189" valign="top" style="padding: 0px 7px; word-break: break-all; border-top-style: none; border-right-color: windowtext; border-bottom-color: windowtext; border-left-color: windowtext; max-width: 100%; box-sizing: border-box !important;"><p style="max-width: 100%; clear: both; min-height: 1em; text-align: center; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">你具体做了那些事情</span></p></td><td width="189" valign="top" style="padding: 0px 7px; word-break: break-all; border-top-style: none; border-left-style: none; border-right-color: windowtext; border-bottom-color: windowtext; max-width: 100%; box-sizing: border-box !important;"><p style="max-width: 100%; clear: both; min-height: 1em; text-align: center; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">衡量动作完成情况的标准是什么</span></p></td><td width="189" valign="top" style="padding: 0px 7px; word-break: break-all; border-top-style: none; border-left-style: none; border-right-color: windowtext; border-bottom-color: windowtext; max-width: 100%; box-sizing: border-box !important;"><p style="max-width: 100%; clear: both; min-height: 1em; text-align: center; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">实际完成情况如何</span></p></td></tr></tbody></table><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;"> </span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">这一张表把你过去一年当中做的具体动作,全部陈列出来。过程回顾是后面结果回顾非常重要的一环,因为你做了这些具体的努力,才得出了那些结果。</span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;"> </span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;"><span style="max-width: 100%; box-sizing: border-box !important;">注意:过程回顾一定要和结果回顾中的指标是强相关内容,目标和结果</span>——匹配和对应。</span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;"> </span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">三、</span><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">亮点及经验</span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;"> </span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">亮点:把你做的有价值的、有成绩的部分,在总结中表现出来,同时把它提炼成经验或者规律,以供公司其他人能够共享你的经验和成果。</span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;"> </span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">四、</span><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">工作不足及改进措施</span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;"> </span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">这一项对于每一个人都是很重要的,审视自我工作,才有进步的可能,根据工作情况总结提升点。当找到问题,一定要想好解决方案。</span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;"> </span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">五、</span><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">个人能力优劣势盘点及下一步提升计划</span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;"> </span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">看清楚自已,才能活得明白,审视自我,才能更快成长。</span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">优势:认真负责、技能过硬、态度端正、语言表达等等。</span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">不足:创新能力不足、管理能力不足、谈判能力不足等等。</span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;"> </span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; line-height: 25.6px; box-sizing: border-box !important;"><span style="max-width: 100%; font-family: 宋体; font-size: 19px; box-sizing: border-box !important;">针对个人能力做一个优劣势盘点和提升计划,也让领导在这个方面给你资源和帮助。</span></p><p></p> <p style="margin: 0cm 0cm 0.0001pt; text-align: justify; line-height: 20.25pt; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><font face="微软雅黑"><strong><span lang="EN-US" style="font-size: 11.5pt; color: rgb(227, 108, 9);">1</span></strong><strong><span style="font-size: 11.5pt; color: rgb(227, 108, 9);">、定位:汇报是给谁看的?对内?对外?</span></strong><span lang="EN-US" style="font-size:11.5pt;color:#787272"><o:p></o:p></span></font></p>
<p style="margin: 0cm 0cm 0.0001pt; text-align: justify; line-height: 20.25pt; max-width: 100%; min-height: 1em; box-sizing: border-box !important; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><span lang="EN-US" style="font-size:11.5pt;color:#787272"><font face="微软雅黑"> </font></span></p>
<p style="margin: 0cm 0cm 0.0001pt; text-align: justify; line-height: 20.25pt; max-width: 100%; min-height: 1em; box-sizing: border-box !important; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><span style="font-size:11.5pt;color:#787272"><font face="微软雅黑">要考虑工作总结是对内总结,还是对外总结?如果对内,是给直属领导看,还是更上级领导看?如果对外,是给其他的部门看,还是合作方看,还是给客户看?<span lang="EN-US"><o:p></o:p></span></font></span></p>
<p style="margin: 0cm 0cm 0.0001pt; text-align: justify; line-height: 20.25pt; max-width: 100%; min-height: 1em; box-sizing: border-box !important; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><span lang="EN-US" style="font-size:11.5pt;color:#787272"><font face="微软雅黑"> </font></span></p>
<p style="margin: 0cm 0cm 0.0001pt; text-align: justify; line-height: 20.25pt; max-width: 100%; min-height: 1em; box-sizing: border-box !important; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><span style="font-size:11.5pt;color:#787272"><font face="微软雅黑">不同的适用场合对内容总结的程度、框架和风格都有着不同侧重的要求,写总结时需要的素材也是有明显差异的。<span lang="EN-US"><o:p></o:p></span></font></span></p>
<p style="margin: 0cm 0cm 0.0001pt; text-align: justify; line-height: 20.25pt; max-width: 100%; min-height: 1em; box-sizing: border-box !important; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><span lang="EN-US" style="font-size:11.5pt;color:#787272"><font face="微软雅黑"> </font></span></p>
<p style="margin: 0cm 0cm 0.0001pt; text-align: justify; line-height: 20.25pt; max-width: 100%; min-height: 1em; box-sizing: border-box !important; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><span lang="EN-US" style="font-size:11.5pt;color:#787272"><font face="微软雅黑"> </font></span></p>
<p style="margin: 0cm 0cm 0.0001pt; text-align: justify; line-height: 20.25pt; max-width: 100%; min-height: 1em; box-sizing: border-box !important; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><font face="微软雅黑"><strong style="max-width: 100%; box-sizing: border-box !important;"><span style="max-width: 100%; box-sizing: border-box !important;"><span lang="EN-US" style="font-size: 11.5pt; color: rgb(227, 108, 9);">2</span></span></strong><strong><span style="font-size: 11.5pt; color: rgb(227, 108, 9);">、目的:为什么目的而写?</span></strong><span lang="EN-US" style="font-size:11.5pt;color:#787272"><o:p></o:p></span></font></p>
<p style="margin: 0cm 0cm 0.0001pt; text-align: justify; line-height: 20.25pt; max-width: 100%; min-height: 1em; box-sizing: border-box !important; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><span lang="EN-US" style="font-size:11.5pt;color:#787272"><font face="微软雅黑"> </font></span></p>
<p style="margin: 0cm 0cm 0.0001pt; text-align: justify; line-height: 20.25pt; max-width: 100%; min-height: 1em; box-sizing: border-box !important; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><span style="font-size:11.5pt;color:#787272"><font face="微软雅黑">你的目的是总结自己的工作内容?总结部门的工作开展?还是总结项目?或者是对全公司工作进程的总结?<span lang="EN-US"><o:p></o:p></span></font></span></p>
<p style="margin: 0cm 0cm 0.0001pt; text-align: justify; line-height: 20.25pt; max-width: 100%; min-height: 1em; box-sizing: border-box !important; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><span lang="EN-US" style="font-size:11.5pt;color:#787272"><font face="微软雅黑"> </font></span></p>
<p style="margin: 0cm 0cm 0.0001pt; text-align: justify; line-height: 20.25pt; max-width: 100%; min-height: 1em; box-sizing: border-box !important; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><span style="font-size:11.5pt;color:#787272"><font face="微软雅黑">年终终结不光需要总结,更需要提出现有问题、解决方案以及为后续工作的开展提供思路。<span lang="EN-US"><o:p></o:p></span></font></span></p>
<p style="margin: 0cm 0cm 0.0001pt; text-align: justify; line-height: 20.25pt; max-width: 100%; min-height: 1em; box-sizing: border-box !important; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><span lang="EN-US" style="font-size:11.5pt;color:#787272"><font face="微软雅黑"> </font></span></p>
<p style="margin: 0cm 0cm 0.0001pt; text-align: justify; line-height: 20.25pt; max-width: 100%; min-height: 1em; box-sizing: border-box !important; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><font face="微软雅黑"><span style="max-width: 100%; box-sizing: border-box !important;"><strong style="max-width: 100%; box-sizing: border-box !important;"><span lang="EN-US" style="font-size: 11.5pt; color: rgb(227, 108, 9);">3</span></strong><strong style="max-width: 100%; box-sizing: border-box !important;"><span style="font-size: 11.5pt; color: rgb(227, 108, 9);">、结构:框架结构怎么设计?</span></strong></span><span lang="EN-US" style="font-size:11.5pt;color:#787272"><o:p></o:p></span></font></p>
<p style="margin: 0cm 0cm 0.0001pt; text-align: justify; line-height: 20.25pt; max-width: 100%; min-height: 1em; box-sizing: border-box !important; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><span lang="EN-US" style="font-size:11.5pt;color:#787272"><font face="微软雅黑"> </font></span></p>
<p style="margin: 0cm 0cm 0.0001pt; text-align: justify; line-height: 20.25pt; max-width: 100%; min-height: 1em; box-sizing: border-box !important; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><span style="font-size:11.5pt;color:#787272"><font face="微软雅黑">这就考验你对领导的了解程度。看领导是更倾向于面面俱到的汇报、简洁明了的的汇报。是更关注总结今年的工作,还是更关注你对后续工作开展的思路?<span lang="EN-US"><o:p></o:p></span></font></span></p>
<p style="margin: 0cm 0cm 0.0001pt; text-align: justify; line-height: 20.25pt; max-width: 100%; min-height: 1em; box-sizing: border-box !important; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><span lang="EN-US" style="font-size:11.5pt;color:#787272"><font face="微软雅黑"> </font></span></p>
<p style="margin: 0cm 0cm 0.0001pt; text-align: justify; line-height: 20.25pt; max-width: 100%; min-height: 1em; box-sizing: border-box !important; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><font face="微软雅黑"><span style="max-width: 100%; box-sizing: border-box !important;"><strong style="max-width: 100%; box-sizing: border-box !important;"><span lang="EN-US" style="font-size: 11.5pt; color: rgb(227, 108, 9);">4</span></strong><strong style="max-width: 100%; box-sizing: border-box !important;"><span style="font-size: 11.5pt; color: rgb(227, 108, 9);">、数据:注意定性和定量的汇报方式</span></strong></span><span lang="EN-US" style="font-size:11.5pt;color:#787272"><o:p></o:p></span></font></p>
<p style="margin: 0cm 0cm 0.0001pt; text-align: justify; line-height: 20.25pt; max-width: 100%; min-height: 1em; box-sizing: border-box !important; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><span lang="EN-US" style="font-size:11.5pt;color:#787272"><font face="微软雅黑"> </font></span></p>
<p style="margin: 0cm 0cm 0.0001pt; text-align: justify; line-height: 20.25pt; max-width: 100%; min-height: 1em; box-sizing: border-box !important; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><span style="font-size:11.5pt;color:#787272"><font face="微软雅黑">定性的指标往往通过形容词来进行判断,对于对数据不是特别敏感的领导,很多时候你能用恰当的方式形容就可以完成好汇报。但缺点也是显而易见的,同样的形容词,不同人的理解认知程度会存在较大的偏差。所以建议尽量采用定量的方式汇报。<span lang="EN-US"><o:p></o:p></span></font></span></p>
<p style="margin: 0cm 0cm 0.0001pt; text-align: justify; line-height: 20.25pt; max-width: 100%; min-height: 1em; box-sizing: border-box !important; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><span lang="EN-US" style="font-size:11.5pt;color:#787272"><font face="微软雅黑"> </font></span></p>
<p style="margin: 0cm 0cm 0.0001pt; text-align: justify; line-height: 20.25pt; max-width: 100%; min-height: 1em; box-sizing: border-box !important; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><span style="font-size:11.5pt;color:#787272"><font face="微软雅黑">定量的指标汇报数据的获取难度较大,但<span style="max-width: 100%; box-sizing: border-box !important;">往往是最有力量的最有说服力的,能明确指出未完成度和完成量。</span></font><span lang="EN-US"><o:p></o:p></span></span></p><p></p> <p style="max-width: 100%; clear: both; min-height: 1em; font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; color: rgb(30, 155, 232); line-height: 1.75em; box-sizing: border-box !important;"><span style="max-width: 100%; color: rgb(0, 0, 0); box-sizing: border-box !important;"><span style="max-width: 100%; font-size: 18px; box-sizing: border-box !important;"> 从性质上讲,个人总结是种介于“公文”与“私文”之间的文体,虽然记录的是个人的事,却带着一丝公文的色彩。从功能上讲,个人总结是特定时间段内个人工作和思想状态的真实反映,记录着个人成长发展的轨迹。从价值上讲,个人总结既是展示能力素质和工作业绩的重要载体,也是总结经验、发现不足的有效途径。下面,我以机关工作人员的年度个人工作总结为例,同你分享写好个人总结的“五要诀”。</span></span></p><p style="max-width: 100%; clear: both; min-height: 1em; font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; color: rgb(30, 155, 232); line-height: 1.75em; box-sizing: border-box !important;"><span style="max-width: 100%; color: rgb(0, 0, 0); font-size: 18px; box-sizing: border-box !important;"><br data-filtered="filtered" style="max-width: 100%; box-sizing: border-box !important;"></span></p><p style="max-width: 100%; clear: both; min-height: 1em; font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; color: rgb(30, 155, 232); line-height: 1.75em; box-sizing: border-box !important;"><span style="max-width: 100%; font-size: 18px; box-sizing: border-box !important;"><strong style="max-width: 100%; box-sizing: border-box !important;"><span style="max-width: 100%; color: rgb(227, 108, 9); box-sizing: border-box !important;"> 一要有内容。</span></strong><span style="max-width: 100%; color: rgb(0, 0, 0); box-sizing: border-box !important;"><span style="max-width: 100%; color: rgb(227, 108, 9); box-sizing: border-box !important;"></span>年度个人工作总结要客观真实地反映一年的工作情况。首先要做到全面收集材料。具体可以按照两个脉络进行:一是纵向的时间脉络,从年初到年底,把你所做的工作梳理一遍,每个月、每个时间段做了什么,要清清楚楚;二是横向的职责脉络,按照你所从事的工作,分门别类、一项一项汇总材料。纵向和横向两个脉络收集的材料汇集到一起,就形成了比较全面的全年工作坐标系,完成了哪些工作一目了然。其次,内容要“实”,不写空话、套话。个人总结的内容以具体、有针对性为宜,让人能够通过总结了解总结者工作的真实情况,看出其不同于他人之处。切忌把一些大的政策和活动生硬地套在总结里,只字不提你具体做了哪些工作,甚至空喊一些口号,把总结写得很宏观、很“高大上”,飘飘然不知所云。比如,你要写参加“两学一做”学习教育的内容,如果只是泛泛地讲参加了学习教育,学习了党章党规、系列讲话,就太过空泛,应该结合实际,讲一讲具体学习了哪些内容,必学内容完成得怎么样,在此基础上学了哪些选学内容,取得了哪些成效,参加学习教育有什么收获体会等,这样才能全方位、立体式地反映出学习的实际情况。</span></span></p><p style="max-width: 100%; clear: both; min-height: 1em; font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; color: rgb(30, 155, 232); line-height: 1.75em; box-sizing: border-box !important;"><span style="max-width: 100%; color: rgb(0, 0, 0); font-size: 18px; box-sizing: border-box !important;"><br data-filtered="filtered" style="max-width: 100%; box-sizing: border-box !important;"></span></p><p style="max-width: 100%; clear: both; min-height: 1em; font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; color: rgb(30, 155, 232); line-height: 1.75em; box-sizing: border-box !important;"><span style="max-width: 100%; font-size: 18px; box-sizing: border-box !important;"><strong style="max-width: 100%; box-sizing: border-box !important;"><span style="max-width: 100%; color: rgb(227, 108, 9); box-sizing: border-box !important;"> 二要有逻辑。</span></strong><span style="max-width: 100%; color: rgb(0, 0, 0); box-sizing: border-box !important;"><span style="max-width: 100%; color: rgb(227, 108, 9); box-sizing: border-box !important;"></span>年度个人工作总结行文有其特定的逻辑,一般应包括几个方面:年度工作学习的基本情况;取得的成绩、积累的经验;存在的不足和问题;下一步工作打算。这一逻辑比较符合认识事物中“是什么——为什么——怎么办”的一般规律。在基本情况部分,一般应包含思想政治理论学习、业务工作、遵规守纪情况等内容,与考察干部“德、能、勤、绩、廉”的要求相对应。要注意这部分内容一般不按照时间顺序来罗列,避免写成拉拉杂杂的流水账。当然,如果其间有工作调动等特殊情况,可以按照时间转换、分阶段来写。比如,上半年在一个部门工作,下半年在另一个部门工作,则可分两个部分来写工作情况,但在具体阶段中,不宜按月记录。成绩和经验可以独立成为一部分,也可以分散在各项工作之后。不足和问题、下一步工作考虑则应该分别独立成为一个部分。这些内容往往在撰写总结时容易被忽略,却是一篇好的总结必不可少的部分,体现着总结者对工作的深层次认识和思考。</span></span></p><p style="max-width: 100%; clear: both; min-height: 1em; font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; color: rgb(30, 155, 232); line-height: 1.75em; box-sizing: border-box !important;"><span style="max-width: 100%; color: rgb(0, 0, 0); font-size: 18px; box-sizing: border-box !important;"><br data-filtered="filtered" style="max-width: 100%; box-sizing: border-box !important;"></span></p><p style="max-width: 100%; clear: both; min-height: 1em; font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; color: rgb(30, 155, 232); line-height: 1.75em; box-sizing: border-box !important;"><span style="max-width: 100%; font-size: 18px; box-sizing: border-box !important;"><strong style="max-width: 100%; box-sizing: border-box !important;"><span style="max-width: 100%; color: rgb(227, 108, 9); box-sizing: border-box !important;"> 三要有重点。</span></strong><span style="max-width: 100%; color: rgb(0, 0, 0); box-sizing: border-box !important;">一篇总结如果平铺直叙、四平八稳,那么阅读者就会不得要领,无法深入把握总结者工作的情况,读来也会味同嚼蜡、索然无味。因此,一定要把工作中的重点、亮点找出来,这些重点、亮点便是写总结的关键点和着力点。一般而言,重点、亮点应从几个方面去总结:一是理论学习方面重点学习掌握的内容,如近几年开展的党的群众路线教育实践活动、“三严三实”专题教育、“两学一做”学习教育,其要求的学习内容必然成为相应阶段的学习重点,再如中央的新政策、新理念、新方略以及新近制定出台的党内法规,这些时效性比较强、影响力比较大的内容往往也都是学习的重点;二是业务方面的重点工作任务,包括所承担和参加的重点工作、难点工作、有较强创新性的工作、取得明显成效的工作;三是参加的重要会议、培训等活动,其中给你带来较大的收获和感受的,也都是需要总结的内容。在总结时,要力求内容翔实、重点突出、不吝笔墨,写清楚你是怎么做的、有什么考虑、取得什么成效,结论性的东西要有具体事例或数据支撑;要力争写出今年与往年的不同,写出与别人的不同,这样才能使总结更加厚实,彰显出特色。</span></span></p><p style="max-width: 100%; clear: both; min-height: 1em; font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; color: rgb(30, 155, 232); line-height: 1.75em; box-sizing: border-box !important;"><span style="max-width: 100%; color: rgb(0, 0, 0); font-size: 18px; box-sizing: border-box !important;"><br data-filtered="filtered" style="max-width: 100%; box-sizing: border-box !important;"></span></p><p style="max-width: 100%; clear: both; min-height: 1em; font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; color: rgb(30, 155, 232); line-height: 1.75em; box-sizing: border-box !important;"><span style="max-width: 100%; font-size: 18px; box-sizing: border-box !important;"><strong style="max-width: 100%; box-sizing: border-box !important;"><span style="max-width: 100%; color: rgb(227, 108, 9); box-sizing: border-box !important;"> 四要有分寸。</span></strong><span style="max-width: 100%; color: rgb(0, 0, 0); box-sizing: border-box !important;">个人总结是你写自己,既要避免过分夸大成绩的“王婆卖瓜”,也要避免刻意回避问题的“蜻蜓点水”。讲成绩要力求实事求是,一就是一,二就是二,取得了多大成绩就是多大成绩,不要自我包装、自我吹嘘。这里要注意的是,在使用“圆满完成”“成绩优异”“名列前茅”“空前绝后”“产生巨大成效”等带有明显夸赞含义的词语时,必须慎重,适当留有余地,尽量用客观事实说话,不要自己评价,把话讲得太满,给人不好的印象。在讲完成的工作内容时,表意要清楚,哪些是“承担”的,哪些是“参与”的,哪些是“牵头”的,哪些是“配合”的,都要分清楚、写明白。不能把集体完成的工作说成独立完成的,或者把承担一部分工作说成是全部工作,造成阅读者的误解。比如,参加了一个会议的组织工作,不要写成“组织了会议”;参加了文件的起草工作,不要写成“起草了文件”。</span></span></p><p style="max-width: 100%; clear: both; min-height: 1em; font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; color: rgb(30, 155, 232); line-height: 1.75em; box-sizing: border-box !important;"><span style="max-width: 100%; color: rgb(0, 0, 0); font-size: 18px; box-sizing: border-box !important;"><br data-filtered="filtered" style="max-width: 100%; box-sizing: border-box !important;"></span></p><p style="max-width: 100%; clear: both; min-height: 1em; font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; color: rgb(30, 155, 232); line-height: 1.75em; box-sizing: border-box !important;"><span style="max-width: 100%; color: rgb(0, 0, 0); font-size: 18px; box-sizing: border-box !important;"> 讲存在的不足和问题,要客观、到位,坚持问题导向,突出针对性,深入透彻地剖析工作中值得思考总结的内容,不回避问题,不避重就轻,更不能随便找一些“大路货”的问题,浮皮潦草地一笔带过。事实上,讲不足是撰写总结非常重要的步骤,是阅读者格外关注的内容,也是总结者通过自我总结取得完善提高的关键。如果一篇总结里只有成绩没有问题,那肯定不是一篇好的总结。</span></p><p style="max-width: 100%; clear: both; min-height: 1em; font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; color: rgb(30, 155, 232); line-height: 1.75em; box-sizing: border-box !important;"><span style="max-width: 100%; color: rgb(0, 0, 0); font-size: 18px; box-sizing: border-box !important;"><br data-filtered="filtered" style="max-width: 100%; box-sizing: border-box !important;"></span></p><p style="max-width: 100%; clear: both; min-height: 1em; font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; color: rgb(30, 155, 232); line-height: 1.75em; box-sizing: border-box !important;"><span style="max-width: 100%; font-size: 18px; box-sizing: border-box !important;"><strong style="max-width: 100%; box-sizing: border-box !important;"><span style="max-width: 100%; color: rgb(227, 108, 9); box-sizing: border-box !important;"> 五要有诚意。</span></strong><span style="max-width: 100%; color: rgb(0, 0, 0); box-sizing: border-box !important;">这是指总结者的态度要坦诚,即使是一篇普通的工作总结,也要用心、用情去写,写出真情实感来。总结要做到文通句顺、用字用词准确,没有错讹之处,这是重视和认真的体现。更重要的是,要诚实地面对自己,深入地总结工作,让人从总结中看到思想、看到精神、看到力量,真正把撰写总结的过程,变成自我认知、自我勉励的过程,变成真正使自己有所感悟、有所提高的过程,这也是撰写总结的初衷和价值所在。</span></span></p><p></p>
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